A rude reply in my hiking forum has me questioning moderation styles

Someone posted a trail tip and got a snarky 'everyone knows that' response, which made them delete their account. I help run the forum and missed it until after the damage was done. I'm torn between letting people speak freely and stepping in more often. What's your take on keeping things friendly without too much control?

1 comments

1 Comment

iris_rivera633h ago

Set a clear rule about basic kindness, then moderate anything mean.