Got stranded at the Denver bus station because I tried to save $12

I was in Denver last month heading home and saw a cheaper bus ticket from some random company instead of Greyhound. Saved like 12 bucks but the bus never showed up and their customer service number was disconnected. I ended up waiting 4 hours in a cold station and had to pay double for a last minute Greyhound ticket. Has anyone else gotten burned by those mystery bus companies that pop up on travel sites?

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