A hostel in Lisbon charged me for a towel I never got
Last spring I stayed at this budget hostel in Lisbon, the kind where you pay 12 euros a night and hope the bunk doesn't collapse. At check-in they handed me a key card and said towels were 2 euros extra, but the front desk guy never actually gave me one. I figured I'd just air dry, no big deal. On checkout they charged my card for the towel anyway, claiming I took it. I argued for 20 minutes, showed them my empty bag, and they refunded it, but now I take a photo of my room before I leave any hostel. Has anyone else fought a phantom charge at a budget place, or do I just look like a towel thief?