I finally figured out why my invoices kept getting paid late

For like 6 months straight I was sending invoices with a "due upon receipt" line and just waiting. Nothing. Then a client told me after 3 weeks that my invoice looked like spam because I had no branding and the payment link was buried in a tiny font. So I redesigned it. Added my logo, put the payment button big and red at the top, and switched to a 14-day net term with a clear date. My last 12 invoices all got paid within 3 days of sending. Has anyone else dealt with clients ignoring invoices just because of bad formatting?

2 comments

2 Comments

viola17129d ago

Oh man, "due upon receipt" was my biggest mistake too. I did the exact same thing for almost a year thinking it meant something. Clients just ignored it completely. I switched to a bold 7 day net term with the date highlighted in yellow and a link that says "Pay Now" in huge letters. It feels dumb that formatting matters that much but it really does. Now I also put the invoice total in a box with a border so it pops. My payment time went from like 45 days down to 4 or 5.

stellablack28d ago

That yellow highlight trick is genius, definitely stealing that lol