T
4

The week I accidentally gave 3 clients the same eyebrow shape and nobody said a word

Last Tuesday I was in a total fog, hadn't slept well, and just went on autopilot. Did three brow wax and tint appointments back to back. At the end of the day I looked at my photos and realized all three brows were identical. Same arch, same thickness, everything. These were totally different face shapes too. One lady has a round face, one has a long oval, one has a heart shape. They all left happy and tipped me. Nobody complained. I felt so bad but also kinda laughed at myself. Has anyone else had a brain fog day where you just repeated the same service on everyone?
2 comments

Log in to join the discussion

Log In
2 Comments
abby_singh
abby_singh15d ago
Mistakes happen. I just owned it and offered free corrections.
4
oliviabarnes
Did the customer actually appreciate you owning it, or did they get more annoyed that there were mistakes in the first place?
1