That 'gentle' cleanser I used for years was wrecking my skin barrier

I was using a foaming cleanser twice a day for like 3 years thinking it was keeping my oily skin in check, then a client pointed out my face was tight and flaky after I washed it. Turns out my pH was totally off and I was basically stripping my acid mantle raw. Anyone else have a product they were sure was working until someone called them out on it?

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grant.parker12d ago

Man, I feel this hard. I was using this heavy duty scrub every morning thinking I was being proactive about my oily T-zone, but a friend finally told me my face looked like a sunburned lizard after I washed it. Turns out I was basically sanding my face off. Now I just use a basic cleanser and my skin's like 'oh, you actually get it now.' It's wild how long you can be wrong about something that's literally on your face. At least we figured it out before we turned into human leather.