A client told me essential oils alone could fix her acne, now I know better

Last summer a new client came in and said her friend who 'studies skincare' told her to just use tea tree oil and lavender for her breakouts. She tried it for three weeks and came to me with red, peeling skin and way more pimples than before. I had to do a gentle cleanse routine for a month just to fix her moisture barrier. The friend meant well but that advice was terrible for someone with sensitive skin. Has anyone else had clients come in with bad DIY skin advice from friends?

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anna_craig12d ago

Oh man, that sounds rough. I really feel for both you and that client, nobody deserves to walk around with skin like that.