A client in Tacoma told me I was wasting time on full scans for every machine | Computer Technicians

Anna Grant · 2026-04-03T04:35:11.079918+00:00

I was doing a house call for a regular customer, setting up a new laptop for his wife. He watched me start a full antivirus scan on his old desktop too, just to be safe. He said, 'You know, my old IT guy at the firm would just check the event logs and running processes first, said a full scan was a last resort that ate up half the day.' It hit different because I realized I was doing it on autopilot for every single ticket. How do you decide when to skip the full scan and go straight to the logs?

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A client in Tacoma told me I was wasting time on full scans for every machine | Computer Technicians - The Community Guide