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Shoutout to the guy who told me my checkout system was stupid
Had a member last month complain that returning tools took too long. I was like it's fine, been doing it this way for years. He pointed out I was making people fill out a paper log for each tool back in. Changed it to a simple scan in system with a QR code. Took me an afternoon to set up and now returns take like 30 seconds instead of 5 minutes. Anybody else had to overhaul their whole process because one person called them out?
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charlie375d ago
Man that's always how it goes, one random person points out something and suddenly your whole system feels like it was built in the stone age.
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perez.thea5d ago
Wait, did you keep the old paper logs somewhere as a backup? I still have mine in a filing cabinet, and I swear the ink on some of them is so faded you can't even read what tools were returned.
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