Why does EVERY business skip the SOP step after onboarding a new hire?

I just onboarded a new warehouse assistant at my packaging company in St. Louis, and by day 3 she was doing everything wrong because nobody wrote down the actual steps. I realized THIS is the same mistake I see at 3 different jobs over 10 years. Managers rush to fill a position but never document the processes first, so every new person learns bad habits from the person before. Is anyone else fighting this battle or is it just my industry?

1 comments

1 Comment

caleb_sanchez1mo ago

My old job skipped SOPs all the time... now I get why that was such a mess.