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We had to pick between a new CRM or a custom database for our 12-person team

Our old system was just a bunch of spreadsheets and it was a mess. The choice came down to buying a ready-made CRM for $80 per user each month or building a custom database with a local developer. We went with the custom option, thinking it would fit our exact workflow. It's been six months and we're still working out bugs, which is really slowing down our sales process. Has anyone else gone the custom route and found a good way to speed up the testing phase?
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2 Comments
kellygarcia
What kind of bugs are you dealing with? Are they mostly data entry issues or bigger workflow problems?
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skylerw87
skylerw8720d ago
Custom route" here. My bug list is basically a novel now.
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