A homeowner in St. Paul asked me why I was so particular about my mortar joints.

I explained it was about water and time, and he said, 'So you're building a wall for my grandkids.' Anyone else had a moment like that make the whole day better?

2 comments

2 Comments

the_nina10d ago

Honestly, that kind of talk always feels a bit over the top to me. Most clients just want a solid job done now, not a speech about the next century.

simono9010d ago

Check the last proposal I sent a client. The whole first page was just vision statements about industry leadership and legacy. Felt like I needed a decoder ring to find the actual project scope.