Vent: Just found out Shimano charges $45 for ONE brake hose banjo bolt at a dealer in Austin

I was rebuilding a customer's XT brakes yesterday and stripped one of those tiny banjo bolts. Figured I'd just grab a replacement from the shop down the street. The guy behind the counter laughed and said $45. I thought he was joking. No, that's the wholesale price for a single bolt from Shimano. You can get a whole set of aftermarket ones on Amazon for $8. What the hell is Shimano thinking with these prices? Has anyone else run into this nonsense?

2 comments

2 Comments

sean1196d ago

Right? I had the exact same thing happen with a rear derailleur hanger bolt and couldn't believe they wanted thirty bucks for a piece of threaded aluminum. How do they justify that kind of markup on something so basic?

hannah3857d ago

Haven't you ever tried to warranty something through Shimano though? Their customer service is a nightmare but once you jump through their hoops they'll send you the whole part for free. I'd rather pay $45 once than deal with aftermarket bolts that might not hold up on a trail ride. What's more important to you, saving money or having the right part that won't fail?