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Had a guy bring in a 30 year old Schwinn with a bent derailleur hanger, and his reaction taught me something
Last Tuesday a guy walked into the shop with a Schwinn he bought new in 1994, and the rear derailleur hanger was bent maybe 10 degrees from a crash he never mentioned. I told him I could try to straighten it with my Park DAG-2.2 but no promises since old alloy likes to crack, and he just nodded and said "do what you gotta do, I trust you." Took me about 15 minutes of slow tweaking and checking with the gauge, and it came back almost perfect. When I handed it back and told him what I did, he got real quiet and said his late father bought him that bike for his 16th birthday, and he thought he'd have to hang it on a wall forever. Ngl that hit me different than most fixes. I've straightened probably 200 hangers in my career and most people just pay and leave, but this dude stood there for like 5 minutes just looking at the rear wheel spin true again. Made me think about how often we treat every repair like it's just another ticket. What's the one repair that made you stop and remember why you got into this in the first place?
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