That old timer told me to always check the door hinge alignment first on a noisy Samsung washer

I spent two hours chasing a drum balance issue on a client's machine in Dayton last Saturday before remembering his advice, and sure enough the hinge was off by a quarter inch causing the whole vibration problem, has anyone else found that manufacturers are skimping on hinge quality lately?

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1 Comment

barbara_kim3h agoMost Upvoted

I'm actually gonna push back here. I've worked on maybe 20 Samsung washers in the last year and the hinges seem fine to me, it's almost always a loose counterweight or a floor that's not level causing that kind of shake. If that old timer's hinge tip saved you two hours, that's great, but I think we're sometimes too quick to blame the parts when the real issue is installation or user error.