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Found a stat about ice maker failure rates that blew my mind
Was reading through a trade journal from 2023. Turns out 70% of ice maker service calls are just clogged filters. Not the board or the valve or the compressor. Just a clogged filter. I always checked that first anyway. But seeing the number made me realize how many techs probably replace parts for nothing. Have you guys seen that stat before or am I late to the party?
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mia44224d ago
70% of service calls are just clogged filters" - that number is wild if it's accurate. But I gotta ask, how are they defining "clogged"? Like is it full-on blocked with gunk or just a little bit of sediment slowing things down? Because I've seen techs call anything from a little white dust to a full-on calcium plug a "clogged filter" and that's a huge difference in terms of what actually needs fixing.
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the_barbara24d ago
My buddy down at the supply house swears he saw a tech swap a whole compressor on a unit that just had a kinked water line. He said the guy spent three hours and charged the customer $400 before he finally checked the line and felt like an idiot. Makes you wonder how many refrigerators get torn apart for nothing just because somebody skipped the easy look first.
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