Rant: Smart panel fried my whole system after a power surge

I installed one of those all-in-one alarm panels for a customer over on Maple Street about 3 months ago. Looked great on paper, had the cellular backup built in and everything. Well last Tuesday a storm rolled through and the power flickered a few times. That little surge must have fried the main board because the whole thing went dead. No dial tone, no cell signal, nothing. The built-in battery backup didn't even kick on. I had to rip it all out and put in a traditional panel with a separate cellular communicator instead. Has anyone else had these all-in-one smart panels just give up after a power bump? What did you switch to?

2 comments

2 Comments

sean_perry25d ago

Three months tells me they're building everything to fail just past the warranty these days.

the_andrew25d ago

Is it just bad luck or are you seeing this pattern across different brands too?