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Had a customer last week that made me rethink everything about zoning
I was doing a install at a house off Old Farm Road and the homeowner asked why I put a separate zone for the master bedroom. He said he never arms that zone at night anyway. That got me thinking I've been overcomplicating zones for years. Now I ask every customer how they plan to use the system before I wire anything. Has anyone else had a customer change how you approach a basic install?
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foster.oscar3mo ago
Man that's a solid point. Got a similar wake up call last year when a customer told me they only use two zones out of the six I installed. Felt like a complete idiot for not asking first. Now I literally sit down with people and draw out their daily routine before I even pull wire.
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